airlines

Unnikrishnan, M., & Wall, R. (2010). All That Twitters. Aviation Week & Space Technology, 172(2), 42-44. Retrieved from EBSCOhost.


This article is about how media and technology effect certain airlines. They list how twitter is used to help with the communication with the passengers and the flight staff. JetBlue and Virgin America are two of the airlines that is using this "new trend" about inviting time and money into twitter and other social media. It states that one bad message can haywire into million views. One example they listed was when a passenger on United Airlines  Dace Carroll, had his guitar broken and wanted compensation. His youtube video went insane and that his case event went to Washington to testify in a congressional hearing. Virgin Atlantic hopes that this would help with air fare and more travelers. People tend to go on more trips because of friends, or that they heard from a friend, because of twitter, there are more advertising and profit. US airways have learned that twitter can help with in deadly places like what happened to flight 1549, that landed in the Hudson River.